Patient access will be suspended from the 7th until the 19th July due to our new computer system.
St Michael’s Partnership
Dr H Pauli, Dr M McNab, Dr P Nicholson, Dr J Jefferies
Dr A Coppola and Dr T Withey
Please be advised that due to a change to our current computer system we are unable to offer pre-bookable appointments beyond the 28th July.
Appointments between the
10th- 18th July will be
urgent appointments only.
We are unable to offer routine review appointments during this period.
Pre-bookable routine and review appointments will be available for booking again from 18th July 2017.
We appreciate your understanding.
Monday to Friday
By appointment 9.00am - 11.30am and 3.00pm - 5.30pm
Extended hours clinics for routine appointments 6.00pm - 7.30pm one night a week. Alternate Saturday morning 8.00am to 12 Noon.
St Michael's is closed from 2pm on Thursdays.
The Beehive is closed from 1pm on Fridays.
Please notify us if you are unable to keep your appointment so that it can be allocated to another patient.
Mondays to Fridays
Surgeries are held regularly by appointment. You may see any of the doctors but if possible we advise you to see the same doctor, who will know about you. Please notify us if you are unable to keep your appointment so that it can be allocated to another patient. Please make a separate appointment for each person who needs to see the doctor or nurse. If you know that your problem will take some time to sort out please ask the receptionist for a double appointment.
The doctors hold surgeries at St Michael’s and The Beehive on a rota system. Please ask the receptionist for details.
Please notify us if you are unable to keep an appointment so that it can be allocated to another patient. Due to the increase in the number of wasted appointments through patients failing to attend without informing the surgery it has become necessary to implement the following policy.
Did Not Attend Policy
If a patient misses an appointment twice then they will be sent a letter and a copy of the notice explaining the policy. If they miss a further appointment a review of the case will be done by the Practice Manager and the Partners to establish whether there are any specific reasons (social or clinical) why the patient should not be removed, with an outcome of either:
The patient will be invited in to meet with the Practice Manager to explain any difficulties they may have with keeping appointments.
They will be sent a letter informing them that in accordance with the practice policy, it has now been requested for them to be removed as a patient from the practice and they should find an alternative doctor.
Urgent cases will always be seen on the same day. If your problem is not urgent you will be offered the first available appointment. If you arrive without an appointment you may have to wait until the end of surgery to be seen.
Telephone consultations or advice is available between 11.00am and midday.
We may have to call you back if the doctor is still seeing patients.
Practice Nurse Clinics
The following clinics are held Monday – Friday by appointment at both surgeries:
- Removal of stitches
- Travel advice
- Blood test (arranged by the doctor)
- Ear syringing (see doctor first)
- Routine cervical smears
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.